Privacy Policy

Cozy Leaf respects the privacy of visitors to our website and is committed to protecting each user's personal information.

Handling of Personal Data

As part of the purchase and sale process, the personal data collected is processed solely for the operation of the website, such as online browsing, processing operations, and product acquisition. The personal data collected is used only for sales purposes, purchase process logistics, and transportation/delivery of ordered products.

We are committed to protecting our customers' personal information. Access to your personal information is restricted to us and those directly responsible for transporting the products to the customers.

Consent

By providing personal data, the user agrees to our collection of information for our specific purposes, which are limited to commercial transactions, delivery logistics, and the purchase process.

Any other request, such as for commercial purposes, requires our request for consent. In this situation, the user may withdraw their consent at any time. To do so, the customer only needs to inform us of this change through our contact form or via the email address geral.cozyleaf@gmail.com.

Disclosure

In general, our partners will collect the user's personal data only to the extent necessary to effectively complete the purchase process. The disclosure of personal data to third parties occurs only for the completion of the purchase and sale process, in the following situations:

1 Provision of credit card data for associated electronic payment services (see next topic - Security);
2 Customer support for returns, questions during the purchase and sale process;
3 Provision of the address for transportation services.

Security

To protect our users' personal data, we take all precautions and follow industry best practices to ensure that it is not lost, misused, disclosed, or altered.

During the payment phase, the requested data is encrypted using industry-standard security measures. Transaction data is stored only for the period necessary for the purchase process. We comply with requirements that help ensure the secure use of credit card information.

Cookies

We use cookies to enhance the user experience on our website. Cookies are text files stored on the customer's device that assist in navigation and the use of our services.

Some cookies are essential for the website's functionality, while others are used to analyze site usage for statistical purposes and to improve our services. Customers can disable cookies in their browser settings; however, this may affect the website's functionality.

Changes to the Privacy Policy

Cozy Leaf reserves the right to modify our privacy policy at any time. Please read it frequently. Changes and clarifications will take effect immediately upon being posted on the website. If there are changes to the privacy policy, users will be notified about the update.

Last updated: May 2024