Terms and Conditions

Welcome to the Cozy Leaf website, accessible via cozyleaf.pt.

Terms

Cozy Leaf is operated by Aldeia Douro Unipessoal Lda., a company located at Rua Dr. José Augusto Saraiva de Aguilar, 19, 5150-616 V. N. de Foz Côa, Portugal. The company also owns a physical store named Folha Concept Store, located at Mercado Municipal, Rua Conde de Pinhel, Loja 5, 5150-616 V. N. de Foz Côa.

By using this site, you agree to the following terms and conditions, which are governed by Portuguese law. If you have any questions, you can contact us at geral.cozyleaf@gmail.com.

Intellectual Property

All materials and content on this site, including but not limited to images, illustrations, texts, graphics, and videos, are the exclusive property of Cozy Leaf and are protected by copyright, trademark, and other intellectual property laws. Cozy Leaf is a registered trademark, and our products, such as the leaf-shaped nest and leaf bibs, are original creations designed and developed by us. The use, reproduction, copying, or any other form of exploitation of our products and designs without our express written permission is strictly prohibited.

Any unauthorized use may result in appropriate legal action to protect our intellectual property rights.

Products

Cozy Leaf offers handmade items, typically with curved and organic shapes, so no two pieces are exactly alike, making each one unique. The fabrics we use are natural, and small irregularities, especially in linen, are considered normal for these types of fabrics.

However, if you believe there is a significant irregularity that you consider a defect, we will refund or exchange the item, provided it is reported and returned within the first 30 days after receipt and that its return meets all the parameters and conditions. For more information on this topic, please refer to the Shipping and Returns page.

It is also natural for there to be slight differences between product photographs and the received item. The colors of the items may vary slightly due to the screen of each device.

In our online store at cozyleaf.pt, we sell products from our brand, such as babyloungers and leaf bibs, as well as decorative items and children's products from other brands.

Purchase Process

To purchase our products, simply add the desired items to the cart, proceed to checkout, and make the payment. We accept various payment methods, including multibanco (for Portugal), debit and credit cards, and PayPal. After payment confirmation, we dispatch orders within 1 to 3 business days. If there is any irregularity causing a delay, we will promptly inform the customer. We offer free shipping for purchases over €100 in mainland Portugal and mainland Spain and reserve the right to apply other offers or discounts at any time.

For more information on shipping, please refer to the Shipping and Returns page.

Value Added Tax

All purchases made through this website are subject to the current Portuguese Value Added Tax (VAT) rate. This value is already included in the price of each product presented to the consumer.

Privacy Policy

Cozy Leaf values the privacy and security of our customers' information. We only share the necessary data with the courier for order delivery. For more information on privacy and cookies, please refer to our Privacy Policy.

Liability and Disclaimers

Aldeia Douro Unipessoal Lda. is not responsible for any indirect or consequential damages related to the use of the products sold. Cozy Leaf recommends and advises the supervised use of all baby and children's items, limiting its duty to this advice.

Comments and Suggestions

Your comments and suggestions are always welcome. Please send comments, suggestions, or questions through our contact form or via geral.cozyleaf@gmail.com.

Applicable Law

These terms and conditions are governed by Portuguese law. In case of disputes, the competent jurisdiction will be that of Vila Nova de Foz Côa, Portugal.

Last updated: July 2024